Care
Frequently Asked Questions
Have a question? We've gathered the answers to the most common questions about our handcrafted shea butter soaps and wickless soy candles. Can't find what you're looking for? Contact us — we're happy to help.
What ingredients are used in your soaps?+
All ingredients for each individual soap are listed under the product description of the item found on our website.
What are the benefits of your soaps?+
Trinity Flame and Foam Soaps have been proven to help with eczema, dark spots, anti-aging, psoriasis and are good for moisturizing the skin.
Are your soaps child safe?+
Our soap products have been used on all ages and skin types, however if you have special skin conditions and allergies, you are advised to consult your physician.
What is a wickless candle?+
A wickless candle is a candle with no wick and no flame. Instead of lighting it, you warm the wax in a candle warmer. You get the full fragrance of a candle without any flame, smoke, or soot.
How long does a wax melt last?+
Each wax melt cube can be warmed and re-warmed several times. When a cube stops releasing its scent, it's time to switch to a fresh one.
Do wickless candles get hot?+
The wax warms to a low temperature in a warmer — there is no flame and no burning wick. Keep the warmer out of reach of children and pets and follow your warmer's instructions.
What kind of warmer should I use?+
Any electric or tea light warmer works. Warm one cube at a time, and clean the dish between scents so fragrances don't mix.
Can I place personalized or bulk orders for special events?+
Yes you can! Trinity Flame and Foam offers personalized wickless candle order options under the wickless candle section listed on our website.
What shipping provider do you use?+
Trinity Flame and Foam uses USPS ("United States Postal Service") shipping service.
What is your estimated processing time?+
Trinity Flame and Foam processes all orders within 3–5 business days upon receipt of payment.
What is your Return/Shipping Policy?+
A clear description of our Return and Shipping Policy is listed at the bottom of our website.
Do you ship internationally?+
At this time Trinity Flame and Foam only ships domestically within the United States.
Where are your soaps and candles manufactured?+
All Trinity Flame and Foam Natural Shea Butter Soaps and Wickless Soy Candles are manufactured right here in the United States of America.
How can I make a handmade bar last longer?+
Keep your bar on a draining dish away from the direct spray of the shower. Letting it dry fully between washes can nearly double its life.
How do I get the most from a wickless candle?+
Warm one cube at a time in an electric or tea light warmer. The scent builds gradually and fills a room without any flame, smoke, or soot.
Why does every batch look a little different?+
Colour, swirl, and scent strength shift slightly from pour to pour. That variation is the signature of small-batch, hand-cut work.